How do I chase an invoice without being awkward?

Send a short, polite reminder email that focuses on the invoice details rather than the delay. Invoice Chase writes the reminder for you in three tones — friendly, professional, or firm — so you never have to word it from scratch. You can preview it before sending.

How long should I wait before chasing an invoice?

For invoices due today, send a reminder the same day. For overdue invoices, the ideal window is 1–3 days after the due date. Invoice Chase surfaces a proactive check-in nudge 3 days before the due date so you can reach out before it becomes awkward.

Can I see if my client has read my payment reminder?

Yes. Every reminder sent through Invoice Chase includes an email open tracking signal. You'll see exactly when your client opened your reminder — or whether it was likely opened by Apple Mail's pre-fetch. Invoice Chase distinguishes between confirmed and likely opens.

What's the difference between Invoice Chase and accounting software like Xero or QuickBooks?

Accounting software is built for bookkeeping, tax, and expenses. The invoice reminder features are basic add-ons. Invoice Chase is built specifically for the payment chasing problem — tracking what's overdue, writing the reminders, and telling you when clients have read them. It works alongside your accounting tool, not instead of it.

Is Invoice Chase free?

The free plan includes unlimited invoices, unlimited manual reminders, invoice status tracking, PDF generation, and client payment history. The Pro plan at £9 per month adds automated reminder sequences, email open tracking, and unlimited custom templates.

How is Invoice Chase different from Chaser or Satago?

Chaser and Satago are credit control tools built for finance teams and businesses with high invoice volumes. Invoice Chase is built for freelancers and small businesses who want to handle chasing themselves — with the right words, at the right moment, without the software getting in the way.

Get paid faster.
Skip the awkward part.

Invoice Chase tracks what you're owed, writes your payment reminders, and tells you the moment your client reads one. Built for freelancers and small businesses who'd rather not think about chasing.

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71%

of freelancers chased late payments last year

£5,400

owed on average by UK freelancers at any one time

2 in 3

feel uncomfortable chasing clients directly

Sources: Leapers Freelancing Report 2024; Ormsby Street research

You've done the work. Getting paid shouldn't be the hard part.

You've sent the invoice. Now what? You know you should follow up. But what do you say? How long do you wait? What if they think you're being pushy? So you wait another week. And another.

You're not bad at business — the situation is just awkward. Chasing money from someone you want to keep working with feels uncomfortable. It's not a process problem. It's a people problem. And nobody's software acknowledges that.

Meanwhile, the invoice sits unpaid. UK freelancers are owed an average of £5,400 at any given time. Most of it isn't disputed. It's just not chased effectively — because chasing is uncomfortable.

How it works

From overdue to paid — in three steps.

Add your invoices

Import from a PDF or fill in the form. Invoice Chase tracks the due date, status, and client — and tells you exactly what needs attention today.

Send reminders in one click

Choose your tone — friendly, professional, or firm. Invoice Chase writes the email for you. Preview it, edit if you want, then send. A 'Pay now' button goes in every email automatically.

Know when they've read it

The moment your client opens your reminder, Invoice Chase tells you. You'll know if it's been seen — so you can follow up at exactly the right time, with exactly the right confidence.

The things that actually move the needle

Email open tracking

Every reminder includes a read receipt. You'll see 'Opened 2 hours ago' right in your dashboard — so you know exactly when to follow up. Invoice Chase even distinguishes real opens from Apple Mail pre-fetches.

Reminders written for you

Three tones. Six escalation stages. Invoice Chase picks the right template for the situation — friendly for a check-in, firm for a 60-day overdue. You edit if you want. You never start from scratch.

Check in before it's late

Three days before an invoice is due, Invoice Chase surfaces a proactive nudge. A friendly heads-up at the right moment prevents most invoices from going overdue in the first place.

Copy for WhatsApp in one click

Some clients reply faster on WhatsApp than email. One click copies a short, professional message you can paste into any chat — pre-filled with the invoice details.

Not accounting software. Not credit control. Just the awkward part — handled.

Tools like Xero and QuickBooks are great at bookkeeping. Invoice reminders are not what those tools are built for. Chaser and Satago are built for finance teams running serious collections operations.

Invoice Chase is built for the freelancer who just wants to know which invoices need attention today, send a polite reminder in one click, and not think about it again.

Invoice Chase

Built for freelancers
2-minute setup
Knows when emails are read
Writes reminders for you
Free to start
Just chasing — nothing else

All-in-one tools

Built for accountants or finance teams
More setup than most freelancers need
Reminders buried in menus
Templates buried or limited
Expensive for what you get
Accounting complexity you don't need

Generalisations based on publicly available product information. Individual tools vary.

Simple pricing

Start free. Upgrade when automation earns its keep.

Free

£0/month

No card needed. No time limit.

Unlimited invoices
Unlimited manual reminders
Invoice status tracking
Activity timeline per invoice
1 custom email template

Common questions

How do I chase an invoice without being awkward?: Send a short, polite reminder email that focuses on the invoice details rather than the delay. Invoice Chase writes the reminder for you in three tones — friendly, professional, or firm — so you never have to word it from scratch. You can preview it before sending.
How long should I wait before chasing an invoice?: For invoices due today, send a reminder the same day. For overdue invoices, the ideal window is 1–3 days after the due date. Invoice Chase surfaces a proactive check-in nudge 3 days before the due date so you can reach out before it becomes awkward.
Can I see if my client has read my payment reminder?: Yes. Every reminder sent through Invoice Chase includes an email open tracking signal. You'll see exactly when your client opened your reminder — or whether it was likely opened by Apple Mail's pre-fetch. Invoice Chase distinguishes between confirmed and likely opens.
What's the difference between Invoice Chase and accounting software like Xero or QuickBooks?: Accounting software is built for bookkeeping, tax, and expenses. The invoice reminder features are basic add-ons. Invoice Chase is built specifically for the payment chasing problem — tracking what's overdue, writing the reminders, and telling you when clients have read them. It works alongside your accounting tool, not instead of it.
Is Invoice Chase free?: The free plan includes unlimited invoices, unlimited manual reminders, invoice status tracking, PDF generation, and client payment history. The Pro plan at £9 per month adds automated reminder sequences, email open tracking, and unlimited custom templates.
How is Invoice Chase different from Chaser or Satago?: Chaser and Satago are credit control tools built for finance teams and businesses with high invoice volumes. Invoice Chase is built for freelancers and small businesses who want to handle chasing themselves — with the right words, at the right moment, without the software getting in the way.

Stop waiting. Start chasing.

Set up in under 2 minutes. No card required.

Get paid faster.Skip the awkward part.